Frequently Asked Questions
Everything you need to know about your Teyvat Tavern experience.
What is the typical shipping time for my order?
Standard shipping usually takes 5-10 business days. Expedited options are available at checkout for those who need their fashion essentials sooner.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specifications for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging. Exchanges are free, while returns for refund may incur a small restocking fee.
Are your materials sustainably sourced?
At Teyvat Tavern, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Affirm.
How should I care for my Teyvat Tavern apparel?
To maintain the quality of your garments, we recommend machine washing cold with like colors and air drying whenever possible.